Privacy Policy - Veterans Thrift

Privacy Policy

Last Updated: December 12, 2025

Introduction

Welcome to the Veterans Thrift website ("Veterans Thrift," "we," "us," or "our"). Veterans Thrift is a Lake Havasu–based nonprofit organization dedicated to supporting veterans and their families. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, donate, volunteer, contact us, or communicate with us by email, phone, or SMS.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information when you voluntarily provide it to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Donation or volunteer-related information

Website Usage Information

We may collect non-personal information about how you interact with our website, such as browser type, IP address, pages visited, and time spent on the site. This information helps us improve our website and services.

Communication Preferences

If you opt in to receive communications from us, we may collect information about your preferences, including whether you wish to receive updates via email or SMS.

How We Use Your Information

Veterans Thrift uses collected information to:

  • Provide and manage our nonprofit services
  • Respond to inquiries and requests
  • Process donations and volunteer applications
  • Improve our website and outreach efforts
  • Send updates, impact stories, and event information
  • Communicate operational or service-related messages
  • Comply with legal and regulatory requirements

Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Service Providers

We may share information with trusted third-party service providers who assist us with website hosting, communications, donation processing, or operational support. These providers are required to protect your information and use it only for authorized purposes.

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or if necessary to protect the rights, safety, or security of Veterans Thrift, our supporters, or the public.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and maintain nonprofit records.

Your Rights and Choices

You may:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal requirements
  • Opt out of email or SMS communications at any time

To exercise these rights, please contact us using the information below.

A2P 10DLC SMS Compliance

Veterans Thrift complies with A2P 10DLC SMS messaging requirements.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors solely to provide support services such as customer service or messaging infrastructure. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Opt-In and Opt-Out:

  • You will only receive SMS messages if you have explicitly opted in
  • You may opt out at any time by replying "STOP" to any message
  • Reply "HELP" for assistance
  • Message frequency varies based on programs, events, or updates
  • Message and data rates may apply depending on your carrier plan
  • SMS consent is not a condition of donating or volunteering

Cookies

Our website may use cookies to enhance user experience and track website performance. You can choose to disable cookies through your browser settings, though some site features may not function properly.

Third-Party Websites

Our website may contain links to third-party websites. Veterans Thrift is not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If such information is discovered, we will promptly delete it.

Changes to This Privacy Policy

Veterans Thrift may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Veterans Thrift

Lake Havasu City, Arizona
Phone: (928) 706-1831
Email: [email protected]


This Privacy Policy is designed to comply with applicable privacy laws and A2P 10DLC SMS communication requirements for Veterans Thrift.